Mizu Sushi Bar & Grill

PRIVACY POLICY

mizusbg.com

Effective Date: July 8, 2026

Mizu Sushi Bar & Grill (“Mizu,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at mizusbg.com (the “Website”), how we use it, how it may be shared, and the choices you have. By using our Website, placing an order, or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as limited information collected automatically when you use our Website.

Information you provide directly.

• Contact information you share when you email or call us, such as your name, email address, phone number, and the contents of your message or inquiry;
• Order information you provide when you place an online order. Online orders are processed through a third-party online ordering platform. To complete an order, you may provide your name, email address, phone number, delivery or pickup details, your order selections, and any payment or card information required to process the transaction; and
• Any other information you choose to provide in connection with a catering request, employment inquiry, or special request.

Information collected automatically.

When you visit our Website, certain information may be collected automatically through cookies and similar technologies, such as your browser type, device information, and general usage data. Some of this information is collected by the third-party services embedded in or linked from our site (described in Section 3), which operate under their own privacy policies.

2. How We Use Your Information

We use the information we collect to operate our business and provide our services, including to:

• Respond to your questions, inquiries, and requests;
• Process, confirm, and fulfill your online orders, including pickup and delivery;
• Communicate with you about your order, including confirmations, updates, and follow-up;
• Provide, maintain, and improve our Website and services; and
• Comply with our legal obligations and enforce our terms.

We do not sell your personal information, and we do not use it for cross-context behavioral advertising.

3. Cookies, Third-Party Services, and Online Ordering

Online ordering is provided through a third-party ordering platform, and our Website may include analytics services (such as Google) and links to third-party services such as our social media pages (for example, Facebook). These third parties may set their own cookies or similar technologies and may collect information about your device and browsing activity when their content loads or when you interact with it.

We do not control these third-party services, and their use of your information is governed by their own privacy policies, not by this Policy. When you place an order through the online ordering platform, the information you enter there is handled under that platform’s privacy policy. We encourage you to review the privacy policies of any third-party service before providing information to them. You can also manage cookies through your browser settings, although disabling certain cookies may affect how parts of the Website function.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share information only in the limited circumstances described below:

• Service providers. We share information with vendors that perform services on our behalf, such as our online ordering platform, payment processors, delivery providers, and our website host. These providers may access personal information only to perform their services for us.
• Legal compliance. We may disclose information when required to comply with applicable law, a valid legal process, subpoena, or government request.
• Protection of rights. We may disclose information to protect the rights, property, or safety of Mizu Sushi Bar & Grill, our guests, or others, as permitted or required by law.
• Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect against loss, misuse, and unauthorized access or disclosure. However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security. You provide information to us and to our third-party providers at your own discretion.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including processing your orders and inquiries, maintaining our business records, and complying with our legal obligations. When the information is no longer needed, we take reasonable steps to delete or securely dispose of it.

7. Children’s Privacy

Our Website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

8. Your California Privacy Rights

Mizu Sushi Bar & Grill is based in California. If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended, including the right to request access to the personal information we have collected about you, the right to request deletion of that information, and the right to be free from discrimination for exercising your rights.

We do not sell or share your personal information for cross-context behavioral advertising. To exercise any of your rights, please contact us using the information below. We will respond to verifiable requests as required by applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will revise the “Effective Date” at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Mizu Sushi Bar & Grill

Email: [insert preferred contact email]

San Jose: 1035 S Winchester Blvd, San Jose, CA 95128  •  (408) 260-7200

Mountain View: 2590 W El Camino Real #13, Mountain View, CA 94040  •  (650) 397-7700